Refund Policy

1. Free Practice + Trial Before Purchase

EnglishPreps allows you to use free practice features and provides a 3-day full-feature testing period (trial) before purchasing a subscription (where available). We encourage all users to fully explore the platform during the trial before subscribing.

2. No Refunds After Payment

After payment is completed for a subscription, the subscription fee is non-refundable. This includes situations such as:

• Changing your mind after subscribing
• Not using the Service during the subscription period
• Accidental purchase or forgetting to cancel
• Preference changes or dissatisfaction after the trial period

3. Subscription Cancellation

You may cancel your subscription to prevent future charges (if your billing system supports recurring billing). Cancellation stops the next renewal charge but does not refund the current subscription period.

4. Billing Errors

If you believe you were charged incorrectly due to a technical error (for example, duplicate charges), contact us immediately and we will investigate.

5. Contact

For billing questions, contact:

• Email: info@englishpreps.com
• Website: englishpreps.com